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Guarantees & Return Policy

By purchasing the product from our company (hereinafter the Seller), you can expect compliance with the warranty obligations, including warranty and post-warranty service. The warranty also applies to all services provided by our company's technical specialists.
If you discover any malfunction of the product during the warranty period, you need to fill out a complaint form and send it to the manufacturer's service centers specified in the warranty card or in the user manual. You can also request assistance in organizing maintenance and repair at the manufacturing factory from our specialists:
  • Warranty repair is free of charge.
  • The customer will pay for the delivery and repair costs if the product's malfunction is due to the customer's fault.
All issues relating to the replacement and return of the equipment shall be resolved in full accordance with Russian legislation.
Equipment of adequate quality is not subject to replacement or return, according to paragraph 11 of the List of non-food items of adequate quality not subject to return or replacement for similar goods.
The decision concerning the return, replacement, or repair of defective equipment is made by the manufacturer of the equipment and is implemented through the seller or through a service center chain.

All RIKLAiN products

The group "New Technologies" offers for review the products of the plant RIKLAiN: autonomous jacks, single-sided cargo cranes, hydraulic folding cranes, multifunctional battery tools, cable battery shears, telescopic cargo lifts, mobile scissor lifts, hydraulic lifting tables, pullers with integrated drive, pipe bends, trolleys, self-propelled stackers, hand winches, pumping stations
  • Autonomous jacks RIKLAiN
    Autonomous jacks
    DA101M125V, DA121M125V, etc.
  • One-way cargo jacks RIKLAiN
    One-way cargo jacks
    DG100P50, DG10P100, etc.
  • Hydraulic folding cranes RIKLAiN
    Hydraulic folding cranes
    KGS1000, KGS2000, etc.
  • Multifunctional tools RIKLAiN
    Multifunctional tools
    NPPE06 et al .
  • Cordless cable shears RIKLAiN
    Cordless cable shears
    NCE45, NCE85, etc.
  • Cargo lifts, telescopic RIKLAiN
    Cargo lifts, telescopic
    PT0,125/8, etc.
  • Scissor lifts, mobile RIKLAiN
    Scissor lifts, mobile
    PP0,3/12, etc.
  • Hydraulic lifting tables RIKLAiN
    Hydraulic lifting tables
    SPG0,8/1000, etc.
  • Pullers with integrated drive RIKLAiN
    Pullers with integrated drive
    SGA305 , etc .
  • Hydraulic trolleys RIKLAiN
    Hydraulic trolleys
    TGR1/800, etc.
  • Manual hydraulic pipe bends RIKLAiN
    Manual hydraulic pipe bends
    TG1R20100 , etc .
  • Hydraulic self-propelled stackers RIKLAiN
    Hydraulic self-propelled stackers
    SHGEE1/3000, etc.
  • Manual winches RIKLAiN
    Manual winches
    MTM-1,6/20, etc.
  • Electric pumping stations RIKLAiN
    Electric pumping stations
    RK NER 10 and others .
  • Hydraulic tools RIKLAiN
    Hydraulic tools
    GE1324 et al .

NEW TECHNOLOGIES GROUP

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